We’ve seen it all, the good staff, the bad staff and the staff you wish you did not even interview.
Over the years we have learnt the traits you need to look for when you are hiring new Promotional Staff.
Your staff are representing your company, your brand, you as a business owner or employee, your clients company and their brand so you will need well-presented staff that are professional and confident.
A lot of people see Promotional Staff as just looks, but hey it is not all about looks – We have outlined the following attributes and key qualities you should look for when hiring new staff;
Confidence is the main trait you need In promotional staff. You can tell if people are shy over the phone by how they converse, check out their social media profiles and how they may portray themselves – a picture can tell a 1000 words!
If you do meet in person, check out their attire, how they converse, their body language and how they keep the conversation going and if it is engaging.
Take note of communication, how do they communicate? Do they keep the conversation flowing and interesting or are they keeping the conversation closed and awkward? When I interview new staff I make it the most comfortable and casual setting, I find this more beneficial as they be themselves andI want to get to know the real them. I find even before you meet in person you can find out within the first 30 seconds on the phone if they will be a good fit for the team.
This is one that is easy to pick out, but also easy to miss with how they portray themselves in the interview, they might shy away their true self. I once interviewed a girl who boasted about her achievements and how she would not want to do certain jobs as she is better than doing basic shifts or work, I respect that she might be more skilled, but you know what – Don’t apply. We love staff that are able to spread their experience and wisdom to all positions and roles.
Autonomous & Proactive;
Get them thinking on the spot! Yep, put them on the spot in the interview, get them off guard, no matter how awkward it is while they are trying to think for an answer. This way you will find out whether they can improvise, are proactive and can think of things autonomously.
Take note from the time they get back to you for a phone interview and the time they arrive to an interview. From time and experience I have learnt that if someone is late to an interview, do not even bother interviewing them. This is the first impression to you – The BOSS, imagine what they would be like with your jobs.
Nothing is more worse when a client has prepared an excellent event, but your staff are not on time or don’t show!
We hand pick our staff through phone interviews and face to face interviews. We understand the importance of meeting all of our staff to see how they interact, their approach, confidence and if their qualities reflect on what we require. This is one of Flash Point Promotion’s key differences – meeting all of their staff and creating a family not just a team!